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Managing Redundancy as an Employer

BusinessLast reviewed: 1 April 20257 min

Redundancy is one of the most legally complex and emotionally difficult situations an employer faces. Done correctly it protects the business and treats employees fairly; done incorrectly it exposes you to unfair dismissal and discrimination claims. This guide sets out the key steps.

Key points

  • Redundancy must be for a genuine business reason — closing a role, restructuring, or reduced need for a type of work.
  • Employees with two or more years' service are entitled to statutory redundancy pay.
  • If you are making 20 or more redundancies within 90 days, collective consultation rules apply and you must notify the Insolvency Service.
  • Failure to follow a fair process can result in successful unfair dismissal claims even where genuine redundancy exists.

What Counts as Genuine Redundancy?

Redundancy under the Employment Rights Act 1996 occurs when a role is no longer needed — because the business is closing, a workplace is closing, or the requirement for employees to do work of a particular kind has ceased or diminished. You cannot make someone redundant simply because you want to replace them with someone cheaper or on a different contract — this would not be a genuine redundancy.

If employees bring an unfair dismissal claim, the tribunal will first ask whether the redundancy was genuine. If it was, it will then ask whether you used a fair procedure — including proper selection, consultation, and consideration of alternatives. Even a genuine redundancy can result in an unfair dismissal finding if the process is poor.

The Fair Redundancy Process

A fair redundancy process typically includes the following steps:

  1. Define the pool for selection — which roles or employees are potentially at risk
  2. Apply fair and objective selection criteria — skills, performance, attendance, and disciplinary record are common criteria; using protected characteristics (age, sex, etc.) to select is unlawful
  3. Consult individually with each at-risk employee — at least one meeting to explain the situation and invite their views on alternatives
  4. Consider alternatives to redundancy — reduced hours, redeployment to other roles, voluntary redundancy
  5. Issue notice in line with the employee's contractual or statutory entitlement (whichever is greater)
  6. Offer the right to appeal against the redundancy decision

Statutory Redundancy Pay and Collective Consultation

Employees with two or more years' continuous employment are entitled to statutory redundancy pay, calculated as:

  • 0.5 week's pay for each full year of service under age 22
  • 1 week's pay for each full year of service aged 22–40
  • 1.5 weeks' pay for each full year of service aged 41 and over

Weekly pay is capped at £751 (2025/26) and service is capped at 20 years. Many employers offer enhanced contractual redundancy pay above the statutory minimum. If you are making 20 or more redundancies within any 90-day period, collective consultation rules apply: you must consult with appropriate employee representatives, give a minimum of 30 days' consultation (45 days for 100 or more), and notify the Insolvency Service (HR1 form) before giving any notice. Failure to comply with collective consultation obligations can result in a protective award of up to 90 days' pay per employee.

Frequently asked questions

Can an employee on maternity leave be made redundant?
Yes, but only if the role is genuinely redundant. You cannot select someone for redundancy because they are on maternity leave — that would be automatically unfair and discriminatory. Employees on maternity or adoption leave have a preferential right to any suitable alternative vacancy that exists. If you fail to offer them a suitable vacancy and instead make them redundant, you are at high risk of an automatically unfair dismissal and discrimination claim.
Does an employee have to accept an offer of alternative employment?
No, but if you offer suitable alternative employment and the employee unreasonably refuses it, they may lose their right to statutory redundancy pay. Whether the alternative is "suitable" and whether refusal is "unreasonable" depends on the facts — location, pay, hours, status, and skills required are all relevant. If the employee does a four-week trial in the new role and decides it is unsuitable, they retain the right to redundancy pay.
What records should I keep of a redundancy process?
Keep records of: the business reason for the redundancy; the pool for selection; the selection criteria and how each employee was scored; notes from all consultation meetings; offers of alternative roles; notice letters; and any appeals and outcomes. These records are essential if a claim is brought at the employment tribunal. Tribunals will expect you to produce them, and if you cannot, the inference may be drawn that the process was not properly followed.

Official bodies and resources

Advisory, Conciliation and Arbitration Service

Government

Provides free, impartial advice on workplace relations and employment law, and offers early conciliation before tribunal claims.

HM Revenue & Customs

Government

Responsible for collecting taxes, paying some forms of state support, and administering national insurance.

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Disclaimer

This information is for general guidance only and does not constitute legal advice. You should seek qualified legal help if your situation requires it.