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Employment Records for Small Businesses

BusinessLast reviewed: 1 April 20255 min

Once you employ someone, you take on a range of record-keeping obligations. Proper employment records protect you in disputes, ensure you meet HMRC requirements, and demonstrate compliance with data protection law.

Key points

  • You must keep payroll records for at least 3 years after the tax year to which they relate.
  • Employment contracts, disciplinary records, and sickness records should be kept for at least 6 years after employment ends.
  • Right to work documents must be checked before employment starts and retained for the duration of employment plus 2 years.
  • All employment records containing personal data are subject to UK GDPR.
  • Acas recommends keeping disciplinary and grievance records for 6 years.
  • Records relating to maternity, paternity, or adoption leave should be kept for at least 3 years after the leave ends.

Payroll and HMRC Records

If you employ staff and operate PAYE, HMRC requires you to keep the following payroll records for at least 3 years after the end of the tax year they relate to (though best practice is 6 years):

  • The amount of each employee's pay, deductions, and employer NI contributions
  • Details of any statutory payments made (SSP, SMP, SPP)
  • Copies of payslips given to employees
  • Details of any benefits in kind provided
  • Employee starter and leaver information (P45, P46, starter checklist)
  • P11D forms (benefits and expenses) and P60 end-of-year certificates

Real Time Information (RTI) requires you to submit payroll data to HMRC on or before each payday. Your PAYE software (or your payroll provider) will submit Full Payment Submissions (FPS) for every pay run. You should retain copies of all RTI submissions as part of your records.

HR and Personnel Records

Good HR records protect you in the event of an employment dispute. You should maintain a personnel file for each employee containing:

  • Signed employment contract and any subsequent written variations
  • Job description and offer letter
  • Right to work documentation (see our right to work guide)
  • Emergency contact details and next of kin
  • Records of sickness absence, including fit notes and self-certification forms
  • Performance reviews and appraisal records
  • Training records and qualifications
  • Records of any disciplinary or grievance proceedings, including warnings and outcomes
  • Correspondence relating to resignation, termination, or redundancy

The Acas Code of Practice recommends keeping disciplinary and grievance records for 6 years after employment ends, to cover the limitation period for most civil claims.

GDPR and Employee Data

Employment records contain personal data about individuals and are subject to UK GDPR and the Data Protection Act 2018. Key obligations include:

  • Lawful basis: You must have a lawful basis for processing each category of employment data. Most routine employment data is processed under the "performance of a contract" or "legal obligation" bases.
  • Special category data: Health information (including sickness records, disability status), racial or ethnic origin, and trade union membership are "special category" data requiring additional justification — usually "necessary for employment law obligations."
  • Transparency: Employees must be told how their data is used — typically through a staff privacy notice.
  • Retention limits: Do not keep personal data longer than necessary. Once the retention period expires and no legitimate purpose remains, data should be securely deleted or anonymised.
  • Security: Personnel files (whether physical or digital) must be kept securely and accessible only to those with a legitimate need.

Summary of Retention Periods

The following are general guidance retention periods for employment records. Legal advice should be sought for specific situations:

  • Payroll records: 3 years minimum (HMRC), 6 years recommended
  • Employment contracts: Duration of employment plus 6 years
  • Right to work documents: Duration of employment plus 2 years (see our right to work guide)
  • Disciplinary and grievance records: 6 years after employment ends
  • Sickness/absence records: 6 years after employment ends
  • Maternity/paternity leave records: 3 years after the relevant leave ends (statutory minimum), 6 years recommended
  • P45 and leaver information: 6 years from date of leaving
  • Pension records: 6 years from the end of the scheme year
  • Unsuccessful job applications: 6 months to 1 year (to defend potential discrimination claims)

Frequently asked questions

Can employees request copies of their personal data?
Yes — this is the Subject Access Right (SAR) under UK GDPR. An employee can request a copy of all personal data you hold about them. You must respond within one month (extendable to three months for complex requests) and provide the information free of charge. You should redact any third-party personal data before providing records, and you do not have to provide certain legally privileged information.
How should I store personnel files securely?
Physical personnel files should be kept in locked filing cabinets accessible only to HR and senior management. Digital records should be stored in a password-protected system with role-based access controls — only those who genuinely need access to each employee's data should have it. Avoid storing sensitive HR records in shared drives accessible to all staff. Regularly review access permissions, particularly when staff leave.
A former employee is threatening to sue. Should I destroy their records now?
No — do not destroy records once you are aware of a potential legal claim. Destroying relevant records after becoming aware of a dispute can amount to contempt of court or interfering with evidence, and will severely damage your position if the matter proceeds to tribunal or court. Keep all records relating to that employee until the dispute is fully resolved.
I run a small business with no HR department. Where do I store personnel records?
Many small businesses use HR software (such as BambooHR, Breathe HR, or HiBob) to store employee records digitally. These are typically cloud-based, secure, and include built-in retention management. Alternatively, a well-organised secure folder system (with a separate folder per employee, stored in a cloud service with strong access controls) can work for very small teams. Avoid storing records in personal email accounts or unsecured cloud drives.
What employee records must you keep?
At a minimum you must keep: a copy of each employee's contract or written statement of particulars; payroll and PAYE records; right to work evidence; records of working time and holidays; sickness and absence records; disciplinary and grievance records; and any personal data processed for the employment relationship. Some records — such as health surveillance data and accident book entries — have separate statutory retention requirements under health and safety legislation.
How long after someone leaves do you need to keep their employment records?
Best practice is to retain most employment records for 6 years after employment ends, covering the standard Limitation Act period for contract claims. Payroll records must be kept for 3 years after the tax year end. Right to work documents must be kept for the duration of employment plus 2 years after it ends. Health and safety records (such as medical surveillance) may need to be kept for up to 40 years in some regulated industries.

Official bodies and resources

HM Revenue & Customs

Government

Responsible for collecting taxes, paying some forms of state support, and administering national insurance.

Advisory, Conciliation and Arbitration Service

Government

Provides free, impartial advice on workplace relations and employment law, and offers early conciliation before tribunal claims.

Information Commissioner's Office

Regulator

The UK's independent authority for data protection and information rights, enforcing the UK GDPR and Data Protection Act 2018.

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Disclaimer

This information is for general guidance only and does not constitute legal advice. You should seek qualified legal help if your situation requires it.