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Data protection, online safety and digital privacy

UK guides on UK GDPR rights, data subject access requests, the right to erasure, data breaches, social media takedowns, online fraud recovery, and cyberstalking.

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Frequently asked questions

How do I make a Subject Access Request?
Write to the company (any format — email, letter, even verbally if confirmed in writing) asking for a copy of the personal data they hold about you. They have 1 calendar month to respond, and it must be free in most cases. The ICO website has template letters.
What can I do if my bank refused to refund a fraud loss?
Since October 2024, banks must reimburse most authorised push payment (APP) fraud losses up to £85,000 within 5 business days under PSR rules. If your bank refuses, complain in writing. If unresolved within 8 weeks, escalate to the Financial Ombudsman Service.
Can I get content removed from social media?
Most platforms have reporting tools for harassment, defamation, intimate image abuse, and impersonation. The Online Safety Act 2023 requires platforms to act on illegal content. For unlawful content, you can also use a UK GDPR right to erasure or, in serious cases, court action.
How do I report a data breach?
Complain to the company first. If unresolved or serious, report to the ICO at ico.org.uk. The ICO can fine companies up to £17.5 million or 4% of global turnover. You can also claim compensation for distress under Article 82 UK GDPR.

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Disclaimer

This information is for general guidance only and does not constitute legal, financial, or professional advice. Always check official sources and seek qualified help where needed.