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Dealing with Cyberstalking

DigitalEngland & WalesLast reviewed: 1 April 20256 min

Cyberstalking involves using digital technology — social media, email, messaging apps, location tracking, or spyware — to harass, monitor, or stalk a victim. It is illegal in the UK under the Protection from Harassment Act 1997, with specific stalking offences carrying sentences of up to 10 years imprisonment. If you are a victim, a range of criminal and civil protections are available.

Important

If you are in immediate danger, call 999. For specialist advice, contact the National Stalking Helpline on 0808 802 0300.

Key points

  • Cyberstalking is a criminal offence under the Protection from Harassment Act 1997 and the Stalking Protection Act 2019.
  • Stalking causing serious alarm or distress or fear of violence carries a maximum sentence of 10 years imprisonment.
  • Police can apply for Stalking Protection Orders (SPOs) to prohibit contact before any conviction.
  • Courts can grant civil injunctions under the Protection from Harassment Act to prohibit harassment.
  • National Stalking Helpline (0808 802 0300) provides free advice and referrals to specialist stalking advocates.

Criminal Offences: Harassment and Stalking

Several criminal offences apply to cyberstalking in England and Wales:

  • Harassment (Section 2, Protection from Harassment Act 1997): A course of conduct (at least two incidents) that amounts to harassment. Maximum sentence: 6 months imprisonment and/or a fine.
  • Stalking (Section 2A, PHA 1997): Harassment which amounts to stalking — monitoring a person online, checking their digital activity, installing software on their device, interfering with their property. Maximum: 51 weeks (in the Magistrates' Court) or 5 years on indictment.
  • Stalking causing serious alarm/distress or fear of violence (Sections 4 and 4A, PHA 1997): More serious stalking involving fear of violence or substantial adverse effect on daily life. Maximum: 10 years imprisonment.
  • Controlling or coercive behaviour (Section 76, Serious Crime Act 2015): Where cyberstalking is used as part of domestic abuse. Maximum: 5 years imprisonment.

Stalking Protection Orders and Restraining Orders

Before any criminal conviction, police can apply to a Magistrates' Court for a Stalking Protection Order (SPO) under the Stalking Protection Act 2019. An SPO can:

  • Prohibit the perpetrator from contacting you via any means (phone, email, social media, third parties)
  • Prohibit them from attending specified locations (your home, workplace)
  • Require them to comply with positive obligations (e.g., to attend a rehabilitation programme)

SPOs are civil orders (not a conviction) and can be granted on a balance of probabilities — a lower threshold than a criminal conviction. Breach of an SPO is a criminal offence carrying up to 5 years imprisonment.

Courts can also impose restraining orders on conviction or acquittal under Section 5 of the PHA 1997, which prohibit the perpetrator from specified contact or behaviour.

Civil Injunctions for Harassment

Under the Protection from Harassment Act 1997, you can also seek a civil injunction in the county court (or High Court for urgent cases) without needing to wait for a police investigation. A civil injunction can:

  • Prohibit the defendant from harassing or contacting you
  • Be granted as an emergency (without notifying the defendant) where there is a serious and immediate threat
  • Include specific prohibitions tailored to your situation (e.g., blocking specific email addresses, prohibiting access to your social media profiles)

Breach of a civil injunction under the PHA 1997 is a criminal offence — the defendant can be arrested and imprisoned. Legal Aid may be available for injunction applications in domestic abuse contexts; otherwise a solicitor will charge privately. Some specialist charities (e.g., Paladin National Stalking Advocacy Service) can assist with referrals.

Reporting to the Police and Gathering Evidence

If you are being cyberstalked:

  1. Do not block the perpetrator immediately — counterintuitively, this may cause them to escalate to other channels or in-person contact. Take advice from a stalking advocate first.
  2. Document everything: Screenshot all messages, posts, and emails with timestamps. Use a dedicated evidence log — note dates, times, platforms, and content of all contact incidents.
  3. Report to police via 101 (or 999 if you are in immediate danger). Ask specifically to speak to the force's dedicated stalking or MARAC (Multi-Agency Risk Assessment Conference) team. Insist the officer records it as stalking, not harassment.
  4. Contact the National Stalking Helpline (0808 802 0300) for specialist advice and referral to an Independent Stalking Advocate (ISAC) who can support you through the process.

Frequently asked questions

I think someone has installed tracking software on my phone. What should I do?
This could be stalkerware — software designed to secretly monitor your device. Do not factory reset your phone immediately if you need to preserve evidence. Seek help from a specialist (e.g., the National Domestic Abuse Helpline or a digital security expert) before taking action, as resetting the device can alert the abuser if they are monitoring remotely. Change your passwords from a different, trusted device as a first step.
My cyberstalker is unknown to me — a stranger online. Can the police identify them?
Police can obtain court orders requiring platforms or internet service providers to disclose account information, IP addresses, and subscriber details. This information can be used to identify anonymous perpetrators. Report to your local police and Action Fraud. Preserving evidence (screenshots with URLs visible) is essential to support this process.
What is the difference between harassment and stalking?
Harassment is a course of conduct (two or more incidents) that causes alarm or distress. Stalking is a form of harassment characterised by obsessive, fixated behaviour — such as monitoring, following, researching the victim's activities, and making unwanted contact. Stalking offences carry higher maximum sentences. For cyberstalking, the distinction often lies in the level of fixation and monitoring involved.
Can I get legal aid to take civil action against my cyberstalker?
Legal Aid is available for civil injunction applications under the Protection from Harassment Act 1997 in domestic abuse cases. For non-domestic situations, Legal Aid is generally not available for civil harassment proceedings. Check your eligibility with a solicitor or via the Civil Legal Advice helpline (0345 345 4345).

What to do next

  1. 1
    National Stalking Helpline

    Free specialist advice and advocacy for stalking victims.

  2. 2
    Report to Action Fraud

    Report cybercrime and online fraud linked to the stalking.

  3. 3
    Social media content removal

    Remove harmful content posted by your stalker from platforms.

  4. 4
    Revenge porn removal

    If your stalker has shared intimate images, get specialist help.

Official bodies and resources

Home Office

Government

The lead government department for immigration and passports, drugs policy, crime, fire, counter-terrorism, and police.

Citizens Advice

Charity

Provides free, confidential, and independent advice on a wide range of issues including benefits, housing, debt, and employment.

Information Commissioner's Office

Regulator

The UK's independent authority for data protection and information rights, enforcing the UK GDPR and Data Protection Act 2018.

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Disclaimer

This information is for general guidance only and does not constitute legal advice. You should seek qualified legal help if your situation requires it.