About Civil Help

Civil Help is a free, independent information resource designed to help people and small businesses in the United Kingdom understand their rights, find the correct processes, and take practical next steps.

What we cover

We provide guidance across eight major areas of UK public information:

Benefits & Support — Universal Credit, PIP, council tax support, cost of living help, and emergency assistance.
Complaints & Ombudsmen — How to complain, escalate disputes, and reach the right ombudsman or regulator.
Housing & Renting — Tenancy rights, deposits, repairs, eviction notices, and homelessness support.
Employment Rights — Pay, holiday, redundancy, dismissal, grievances, and tribunal basics.
Business Compliance — Data protection, Companies House, employment records, and small business obligations.
Grants & Funding — Business grants, local authority funding, startup support, and application guidance.
Immigration & Visas — Work visas, family routes, settlement, sponsorship, and right to work checks.
Care & Later Life — Social care, care fees, carers support, lasting power of attorney, and later life planning.
Debt & Money Problems — Breathing space, debt relief orders, bailiffs, priority debts, credit disputes, and money advice.
Family & Relationships — Divorce, child maintenance, child arrangements, domestic abuse protection, and cohabitation rights.
Victims of Crime — CICA compensation, restraining orders, Victims' Code rights, fraud recovery, and scam reimbursement.
Wills, Probate & Inheritance — Making a will, intestacy rules, probate process, inheritance tax, and contested wills.

What Civil Help is not

Civil Help is not a law firm, government website, regulator, or ombudsman. We do not provide personalised legal advice, and we are not affiliated with any government department or public body. Our content is informational guidance designed to help you understand your options and find the right next step.

Our approach

We believe that everyone should be able to understand their rights and options in plain English. Our guides are written to be practical, clear, and action-oriented. Where relevant, we link to official government resources and regulatory bodies so you can verify information and take action.

Accuracy and updates

We strive to keep our information accurate and up to date. However, laws, regulations, benefit rates, and processes change regularly. We include review dates on our guides so you can see when they were last checked. For the most current information, always check the relevant official source.