Universal Credit and Rent Payments
Universal Credit includes a housing element to help working-age people in low income pay their rent. For private tenants it is based on the Local Housing Allowance, and for social housing tenants it covers eligible rent. Understanding how this element works, and what to do if you face a shortfall, is essential for managing your housing costs.
Key points
- Universal Credit's housing element replaces Housing Benefit for most working-age claimants.
- For private tenants, the housing element is capped at the Local Housing Allowance rate.
- Universal Credit is normally paid monthly to the claimant, who then pays the landlord — landlords can request Alternative Payment Arrangements in some circumstances.
- If you have rent arrears of two months or more, Alternative Payment Arrangements may be triggered automatically.
How the Housing Element Works
Universal Credit includes a housing cost element to help with rent. The amount you receive depends on whether you are renting privately or in social housing:
- Private tenants: The housing element is based on the Local Housing Allowance (LHA) for your area and the bedroom size you are entitled to. The LHA cap applies regardless of your actual rent — if your rent is higher, you make up the difference yourself.
- Social housing tenants: The housing element covers your eligible rent, subject to the bedroom tax (spare room subsidy deduction) if you have more bedrooms than you are assessed as needing.
Universal Credit is normally paid monthly in arrears. This means there is typically a five-week wait from when you first claim to receiving your first payment. An advance payment is available if you cannot manage during this period — you can request one when making your claim, and it is repaid through future Universal Credit payments.
The Bedroom Tax (Spare Room Subsidy)
Social housing tenants who are assessed as having more bedrooms than they need face a reduction in their housing element — commonly called the bedroom tax or spare room subsidy. The reduction is:
- 14% for one extra bedroom
- 25% for two or more extra bedrooms
You are assessed as needing one bedroom for each couple; one bedroom for each person aged 16 or over (unless a couple); one bedroom for two children of the same sex under 16; one bedroom for two children under 10 regardless of sex; and additional bedrooms for disabled children or carers who need a spare room.
If you are affected by the bedroom tax and cannot afford to make up the shortfall, apply to your council for a Discretionary Housing Payment. The council has discretion to make payments to cover the bedroom tax reduction, particularly in hardship cases or where you have a disability that requires a larger room.
Direct Payments and Rent Arrears
Normally, Universal Credit housing element is paid directly to you, and you pay your landlord. This is different from the old Housing Benefit system where benefit could be paid directly to the landlord. However, Alternative Payment Arrangements (APAs) can be set up in certain circumstances:
- If you are two months or more in rent arrears
- If you have a history of money management problems
- If you are living in temporary accommodation
- If you are at risk of eviction
Either the claimant or the landlord can request an APA. Universal Credit service centres and work coaches can also trigger APAs. If an APA is in place, the housing element is paid directly to the landlord and you receive the remainder of your Universal Credit award.
If you are struggling to pay rent while waiting for your first Universal Credit payment, contact your work coach about a hardship payment or advance, or seek emergency support from your local council.
Frequently asked questions
Can I get Universal Credit if I own my home?
My Universal Credit housing element is less than my rent. What can I do?
How long does it take to get the housing element of Universal Credit?
What to do next
- 1Apply for Universal Credit on GOV.UK
Start or manage your Universal Credit claim.
- 2Apply for a Discretionary Housing Payment
Apply to your council for help with rent shortfalls.
- 3Read about Local Housing Allowance rates
Understand the LHA cap that limits your housing element.
Official bodies and resources
Shelter
CharityA housing charity providing advice and support for people who are homeless or at risk of losing their home.
Citizens Advice
CharityProvides free, confidential, and independent advice on a wide range of issues including benefits, housing, debt, and employment.
Local Government and Social Care Ombudsman
OmbudsmanInvestigates complaints about councils, social care providers, and some other public bodies in England.
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