Skip to content

When Can Your Landlord Enter the Property?

HousingLast reviewed: 1 April 20256 min read

As a tenant, you have a legal right to quiet enjoyment of your home. This means your landlord cannot simply walk in whenever they choose. There are specific rules about when and how a landlord may enter the property, and breaching these rules can amount to harassment or even illegal eviction.

Key points

  • Your landlord must give at least 24 hours' written notice before entering the property in most circumstances.
  • Entry should be at a reasonable time and, ideally, agreed with you in advance.
  • Emergency situations — such as a gas leak — may justify entry without notice.
  • Entering without permission or notice, or repeated unannounced visits, can constitute harassment.

Your Right to Quiet Enjoyment

Every tenant has an implied legal right to quiet enjoyment of their home. This right is implied into all tenancy agreements by law, regardless of what the contract says. Quiet enjoyment does not mean absence of noise — it means your right to occupy your home peacefully, without interference from your landlord or anyone acting on their behalf.

Your landlord retains ownership of the property, but once a tenancy is granted, you have the right to exclusive possession. The landlord cannot enter without your permission except in limited circumstances. Any clause in a tenancy agreement that purports to allow unrestricted entry rights for the landlord is likely to be unenforceable as an unfair term under the Consumer Rights Act 2015.

Breaching your right to quiet enjoyment — for example, by turning up unannounced repeatedly, changing the locks, or removing belongings — is a serious matter. It may amount to unlawful harassment under the Protection from Eviction Act 1977.

When Your Landlord Can Enter

Your landlord may enter the property in the following circumstances:

  • Repairs and inspections: With at least 24 hours' written notice, at a reasonable time of day. Under the Landlord and Tenant Act 1985, landlords have a right to enter to view the condition of the property and carry out repairs — but only with proper notice and at reasonable times.
  • Gas safety inspections: Required annually by law. Your landlord can apply to court to gain entry if you unreasonably refuse access for a safety inspection.
  • Viewings for sale or re-letting: Only with your consent and reasonable notice. You are within your rights to decline viewings, though many tenancy agreements include a clause permitting them during the notice period.
  • Emergencies: If there is an immediate risk to life or serious property damage — for example, a burst pipe or suspected gas leak — the landlord (or a contractor) may enter without notice.

Outside these situations, you are entitled to refuse entry. Simply demanding access or visiting unannounced is not a legal right and you are not obliged to let the landlord in.

What to Do About Unauthorised Entry

If your landlord enters without notice or permission (outside a genuine emergency), keep a record of the date, time, and what happened. Write to your landlord citing your right to quiet enjoyment and stating that any further unauthorised entry is unacceptable.

If unauthorised entry continues, this may constitute harassment under the Protection from Eviction Act 1977. Harassment of a residential occupier is a criminal offence. You can report it to your local council's housing enforcement team, contact the police if you feel threatened, or seek an injunction through the civil courts.

Citizens Advice and Shelter can help you draft letters and advise on next steps. If you are considering legal action, keep detailed records of every incident — dates, times, any witnesses, and any written communications from the landlord.

Emergency Access and Exceptions

The 24-hour notice requirement has exceptions. A landlord may enter without notice in a genuine emergency — for example, a gas leak, flood, fire, or structural collapse threatening safety. The emergency must be real and immediate; a landlord cannot claim "emergency" to conduct a routine inspection or show the property to prospective tenants.

If you share accommodation with your landlord (you are a lodger, not a tenant), your right to exclude the landlord is more limited. Lodgers do not have the same security of tenure as tenants with an assured shorthold tenancy. However, even lodgers are entitled to reasonable privacy in their own room. If your landlord enters your room without permission when there is no emergency, this may constitute harassment under the Protection from Eviction Act 1977, which is a criminal offence carrying a potential fine or imprisonment.

Frequently asked questions

Can I refuse to let my landlord in for a routine inspection?
You can refuse entry if proper 24-hour written notice has not been given, or if the proposed time is unreasonable. However, repeated refusals of legitimate inspection requests could potentially be used as evidence of breach of tenancy obligation. If you have concerns, suggest an alternative time in writing.
My landlord has a key — can they just let themselves in?
Having a key does not give the landlord the right to enter without notice. Even if they retain a key, they are still bound by the same rules. Using a key to enter without notice or permission is likely to constitute harassment.
What counts as reasonable notice?
The standard is at least 24 hours' written notice, at a reasonable time. Written notice can include a text message or email. "Reasonable time" generally means normal daytime hours, Monday to Friday, unless you agree otherwise.

What to do next

  1. 1
    Read Shelter's guidance on landlord harassment

    Detailed advice on landlord harassment and your legal protections.

  2. 2
    Report harassment to your local council

    Find your local council's housing enforcement team.

  3. 3
    Read about illegal eviction

    Understand the law on illegal eviction and harassment.

Official bodies and resources

Shelter

Charity

A housing charity providing advice and support for people who are homeless or at risk of losing their home.

Citizens Advice

Charity

Provides free, confidential, and independent advice on a wide range of issues including benefits, housing, debt, and employment.

Local Government and Social Care Ombudsman

Ombudsman

Investigates complaints about councils, social care providers, and some other public bodies in England.

Was this page helpful?

Related guides

Tenancy Agreement Basics

A tenancy agreement is a legally binding contract between you and your landlord. It sets out the rights and responsibilities of both parties during the tenancy. Whether it is written or verbal, a tenancy agreement creates enforceable legal obligations — but certain rights and responsibilities apply regardless of what the agreement says.

7 min read

Landlord Harassment and Illegal Eviction

Landlord harassment and illegal eviction are serious criminal offences in England. If your landlord is making your life difficult to force you to leave, changing the locks without a court order, or cutting off utilities, they are breaking the law. You have strong legal protections and can take action through the courts, the police, and your local council.

8 min read

Landlord Repair Responsibilities

Private landlords in England have significant legal obligations to maintain and repair their properties. These duties arise from the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, and other legislation. Understanding what your landlord must fix — and how to enforce this — is essential for every renter.

7 min read

Eviction Notice Basics

Receiving an eviction notice is alarming, but it is important to know that a notice alone does not mean you have to leave immediately. Landlords must follow a strict legal process — including obtaining a court possession order — before they can lawfully evict you. Many notices are defective and can be challenged.

7 min read

Disclaimer

This information is for general guidance only and does not constitute legal advice. You should seek qualified legal help if your situation requires it.