Your Rights Under the Care Act 2014
The Care Act 2014 is the main piece of legislation governing adult social care in England. It sets out the rights of adults who need care and support, and the duties local councils must fulfil. This guide explains the key rights in plain English.
Key points
- The Care Act gives you the right to a free care needs assessment if you appear to have care and support needs.
- If eligible, the council has a legal duty to meet your needs — not just a discretion.
- You have the right to a personal budget and to choose how your care is delivered.
- Carers also have rights — including the right to a carer's assessment and to council support if eligible.
Key Rights Under the Care Act
The Care Act 2014 establishes the following key rights for adults in England:
- Right to a care needs assessment — Anyone who appears to have care and support needs has the right to a free assessment by the council, regardless of financial situation;
- Right to have eligible needs met — If the assessment finds eligible needs, the council has a legal duty (not a discretion) to meet them. This is a significant protection — the council cannot simply say it has no budget;
- Right to a personal budget — Everyone whose needs the council meets must be given a personal budget statement showing the amount of money allocated to meet their needs;
- Right to choose how care is delivered — Including the right to request direct payments to arrange your own care;
- Right to information and advice — The council must provide accessible information and advice about care and support, regardless of whether you are eligible for funded services;
- Right to an independent advocate — If you have difficulty participating in your own assessment or care planning, the council must provide a professional independent advocate.
Carers' Rights Under the Care Act
The Care Act significantly strengthened carers' rights compared to the previous law:
- Right to a carer's assessment — Any adult providing or intending to provide unpaid care has the right to an assessment of their own needs. This applies regardless of how much care is provided and regardless of the wishes of the cared-for person;
- Right to have eligible needs met — If the carer's assessment finds eligible needs, the council has the same legal duty to meet them as for the needs of care recipients;
- Right to a carer's personal budget — Carers with eligible needs should receive a carer's personal budget;
- Young carers' rights — Children who care for adults have specific rights to assessment under the Children Act (as amended by the Children and Families Act 2014) and transition rights under the Care Act.
The Wellbeing Duty
One of the most important aspects of the Care Act is the wellbeing duty. Section 1 of the Act requires councils to promote individuals' wellbeing when exercising any function under the Act. Wellbeing is defined broadly to include:
- Personal dignity (including treatment with respect);
- Physical and mental health and emotional wellbeing;
- Protection from abuse and neglect;
- Control by the individual over day-to-day life;
- Participation in work, education, training, or recreation;
- Social and economic wellbeing;
- Domestic, family, and personal relationships;
- Suitability of living accommodation;
- The individual's contribution to society.
This breadth means that a care and support plan must address the whole person — not just their physical care tasks. A social worker who produces a plan focused solely on personal care tasks (washing, dressing, meals) without considering the person's social participation, relationships, and control over their life may not be fully meeting the wellbeing duty.
Frequently asked questions
The council says it has no budget to meet my needs — is that lawful?
What if I disagree with my care and support plan?
Does the Care Act apply outside England?
What to do next
- 1Read the Care Act statutory guidance
The full statutory guidance that councils must follow under the Care Act.
- 2
- 3
Official bodies and resources
National Health Service
GovernmentThe publicly funded healthcare system in the United Kingdom, providing free healthcare for all UK residents.
Age UK
CharityThe country's leading charity dedicated to helping everyone make the most of later life, providing advice, support, and companionship.
Local Government and Social Care Ombudsman
OmbudsmanInvestigates complaints about councils, social care providers, and some other public bodies in England.
Citizens Advice
CharityProvides free, confidential, and independent advice on a wide range of issues including benefits, housing, debt, and employment.
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