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Acas Early Conciliation

EmploymentLast reviewed: 1 April 20257 min

Before you can make most types of employment tribunal claim, you must first contact Acas (the Advisory, Conciliation and Arbitration Service) and go through Early Conciliation (EC). This is a free, confidential service that gives you and your employer an opportunity to resolve the dispute without going to tribunal. EC is mandatory, but participation is voluntary — neither side is required to reach an agreement, and you receive a certificate to file your tribunal claim if EC concludes without settlement.

Key points

  • Early Conciliation is a mandatory pre-tribunal step for most employment tribunal claims — you cannot file without an Acas EC certificate.
  • The service is free and confidential — Acas acts as a neutral third party and does not take sides.
  • EC pauses your tribunal time limit for up to six weeks, giving you more time to reach a settlement.
  • The Acas conciliator will contact both you and your employer separately — you never have to speak directly to your employer.
  • Any settlement reached is usually recorded on a COT3 form, which is legally binding.
  • If EC concludes without agreement, Acas issues an EC certificate — you then have one calendar month (or remaining time if longer) to submit your ET1 claim form.

When Early Conciliation Is Required

The Employment Tribunals Act 1996 (as amended by the Enterprise and Regulatory Reform Act 2013) requires claimants to notify Acas before bringing most employment tribunal claims. The requirement applies to the vast majority of tribunal claim types, including:

  • Unfair dismissal
  • Constructive dismissal
  • Wrongful dismissal (breach of contract)
  • Unlawful deduction from wages
  • Holiday pay claims
  • Discrimination claims (all protected characteristics under the Equality Act 2010)
  • Whistleblowing (protected disclosure detriment)
  • Redundancy pay disputes
  • TUPE and collective redundancy consultation claims

A small number of claim types are exempt from the EC requirement — including applications for interim relief in whistleblowing or trade union dismissal cases (where speed is essential), and claims brought against the Secretary of State for National Insurance fund payments. These exemptions are narrow; if in doubt, notify Acas anyway.

You must notify Acas even if you believe your employer will not engage. The EC certificate issued at the end of the process is required to file your tribunal claim regardless of whether settlement discussions took place.

Notification Timeline and the Clock-Stopping Rule

Time limits for employment tribunal claims are strict. The standard time limit for most claims is three months less one day from the act complained of (for example, the date of dismissal or the last deduction). For equal pay claims, the limit is six months.

How EC affects your time limit:

When you notify Acas, your tribunal time limit is automatically paused ('stopped'). It remains stopped for the duration of the EC process. Once EC concludes (either by settlement, Acas issuing a certificate, or the claimant withdrawing), the clock restarts. You then have:

  • One calendar month from the date the certificate is issued, or
  • The remaining time under your original three-month limitation period — whichever is longer

Example: If you were dismissed on 1 January, your three-month limit expires on 31 March (less one day). You notify Acas on 15 February (six weeks before the deadline). EC runs for four weeks and concludes on 15 March. Your certificate is issued on 15 March. You then have one calendar month from 15 March (i.e., until 15 April) to file your ET1, because one month from the certificate date is longer than the remaining time under the original limit.

To notify Acas: Complete the online notification form at acas.org.uk (the quickest method) or call 0300 123 1100. You will need your name, address, employer's name and address, and a brief description of the type of claim. You do not need a solicitor to do this.

The Conciliator's Role

Once you have submitted your EC notification, Acas will allocate a conciliator to your case within a few working days. The conciliator's role is strictly neutral — they do not advise either party on the merits of the claim, they do not make recommendations, and they have no power to impose a settlement.

The conciliator will:

  • Contact you by phone to introduce themselves and find out about your situation
  • Contact your employer to explain the EC process and find out their position
  • Carry messages between the parties to explore whether settlement is possible
  • Help both parties understand the risks and costs of tribunal proceedings
  • Explore the range of possible remedies — including compensation, reinstatement, a written reference, or an apology

You are not required to engage with the conciliator. You can tell Acas immediately that you do not wish to attempt conciliation and request a certificate. However, engaging — even briefly — costs nothing and gives your employer the opportunity to resolve matters without the time, cost, and publicity of a tribunal hearing. Many cases settle for more than an employer initially offered once they understand the cost of tribunal proceedings.

Anything said during EC is without prejudice — it cannot be used as evidence in later tribunal proceedings. This means you can have frank discussions about settlement without those discussions being quoted against you.

If Conciliation Fails: Filing Your Tribunal Claim

If the parties do not reach agreement, Acas will issue an Early Conciliation Certificate. This document contains a unique EC reference number that you must include on your ET1 (Employment Tribunal claim form). Without a valid EC certificate number, the tribunal will reject your claim.

Filing the ET1:

  1. Go to employment-tribunal-online.service.gov.uk to file online, or download a paper ET1.
  2. Enter your EC certificate number in the relevant box.
  3. Set out the details of your claim — what happened, the remedy you are seeking (compensation, reinstatement, etc.), and the legal grounds.
  4. Pay the filing fee — there is currently no fee for employment tribunal claims following the Supreme Court's ruling in Unison v Lord Chancellor (2017) that fees were unlawful.

After filing: Your employer will receive a copy of the ET1 and must submit an ET3 (response) within 28 days. The tribunal will then set a case management hearing (a preliminary hearing by phone or video) to agree the issues in dispute and set a timetable for the final hearing.

Acas's post-EC conciliation service (called 'conciliation during tribunal proceedings') continues to be available throughout the proceedings. Many cases settle after the ET1 is filed, once the employer sees the full details of the claim in writing.

Frequently asked questions

Do I need a solicitor to go through Early Conciliation?
No. You can notify Acas yourself online or by phone and engage with the EC process without legal representation. Many claimants complete the entire ET1 process without a solicitor. However, for complex claims — particularly discrimination cases, whistleblowing, or cases involving large sums of money — legal advice is strongly recommended. Citizens Advice, law centres, and trade unions can provide free or subsidised support.
What if my employer refuses to engage with Early Conciliation?
Your employer is not required to participate. If your employer refuses to engage, Acas will note this and issue your EC certificate. Your employer's refusal to engage in EC cannot be held against them at tribunal, but it may affect a tribunal's view of their conduct in any costs application. Simply request your certificate and proceed to file your ET1.
What is a COT3 agreement?
A COT3 is the standard form used to record a settlement reached through Acas conciliation. It is a legally binding contract — once signed, you cannot bring a tribunal claim on the matters covered by it. Unlike a settlement agreement, a COT3 does not require you to have independent legal advice before signing. Read the COT3 carefully before agreeing — the terms are enforceable and you waive your right to tribunal.
Can I use Early Conciliation for discrimination claims?
Yes. Early Conciliation applies to discrimination claims under the Equality Act 2010 (sex, race, disability, age, religion or belief, sexual orientation, gender reassignment, marriage or civil partnership, and pregnancy or maternity). The standard three-month time limit applies, and EC stops the clock in exactly the same way as for other claims.

What to do next

  1. 1
    Notify Acas online

    Start the Early Conciliation notification process online at acas.org.uk.

  2. 2
    File an employment tribunal claim (ET1)

    Submit your ET1 claim form after receiving your EC certificate.

  3. 3
    Employment tribunal guide

    What to expect at an employment tribunal from claim to hearing.

  4. 4
    Unfair dismissal — knowing your rights

    Understand whether your dismissal was lawful before starting EC.

Official bodies and resources

Advisory, Conciliation and Arbitration Service

Government

Provides free, impartial advice on workplace relations and employment law, and offers early conciliation before tribunal claims.

Employment Tribunal

Tribunal

Hears claims about employment disputes, including unfair dismissal, discrimination, and unpaid wages.

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Disclaimer

This information is for general guidance only and does not constitute legal advice. You should seek qualified legal help if your situation requires it.