Rent Repayment Order
(RRO)
A Rent Repayment Order is an order made by the First-tier Tribunal requiring a landlord to repay up to 12 months' rent to a tenant or to the local authority where Housing Benefit or Universal Credit housing costs have been paid. RROs can be applied for where a landlord has committed certain housing offences, including letting an unlicensed property, failing to comply with an improvement notice, or engaging in unlawful eviction.